Política de privacidad

Basic Data Protection Information
Responsible:
LECEM 2016, S.L.
Purpose:
Commercial communications related to our services
Legal basis:
Explicit consent and legitimate interest
Recipients: 
Data is not shared with third parties except where legally required
Rights:
You have the right to access, rectify, and delete your data, as well as other rights explained in the additional information


At LECEM 2016, S.L., we work to offer you the best experience through our products and services. In some cases, it is necessary to collect information to achieve this. Your privacy matters, and we believe in being transparent about it.

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI), LECEM 2016, S.L. informs users that, as the data controller, personal data provided by users will be incorporated into an automated file.

Our commitment begins with the following principles:

We collect your data to improve your experience, considering your interests and needs.
We are transparent about the data we collect and why.
We will always comply with regulations when using your personal information and will request consent when required.
Your data belongs to you. If you choose not to authorize us to process it, you can request that we stop.
Our priority is to ensure your security and process your data according to European law.

For more information about how we process your data, please consult the relevant sections of our privacy policy below:

Who is responsible for your personal data?

Identity: LECEM 2016, S.L.
Address: C/ Frederic Mompou, 4 B 1-3
CIF (Tax ID): B66675802
Email: info@aldeoliving.com

LECEM 2016, S.L. has designated a Data Protection Officer (DPO) or an internal contact. For inquiries about your personal data, you can contact them at jmeneses@lecem.es.

What personal data do we collect?

Users may provide:
Full name
Phone number
Address and postal code
Email address
Location
IP address, date and time of access, browser, and operating system data

In some cases, completing a registration form is mandatory to access certain services. Failure to provide personal data or accept this privacy policy may prevent registration or participation in promotions requiring personal data.

Why do we process your data?

We use the information provided to:
Manage requests for information and answer inquiries.
Develop commercial actions and maintain user relationships, including service management and information tasks.
Organize promotional activities.
Provide data to authorities or third parties when required, such as for audits, invoices, contracts, or legal claims.

Registered personal data will be part of our Record of Processing Activities (RPA), updated regularly according to GDPR requirements.

Legal basis for processing

Processing is based on:
User consent for service requests, contact forms, or newsletter subscriptions.
Legitimate interest for marketing actions, with explicit consent for automated evaluations and profiling.
Compliance with legal obligations, such as fraud prevention, communication with public authorities, or third-party claims.

Data retention

We retain personal data only as long as necessary for the purposes collected and to comply with legal obligations.

Data recipients

Data may be shared with third-party service providers only when necessary (e.g., payment providers, delivery companies), and never sold. These providers are obligated to handle your data according to privacy regulations.

Data may also be disclosed to public authorities when legally required, but only to the extent strictly necessary.

Where is your data stored?

Data is generally stored within the EU. If transferred outside the EU, we ensure adequate protection through Binding Corporate Rules (BCR).

Your rights

You can exercise your rights by contacting: info@aldeoliving.com

Under GDPR, you can request:
Access and rectification: Obtain information about your data and correct inaccuracies.
Deletion (right to be forgotten): Request deletion when data is no longer necessary or consent is withdrawn.
Restriction of processing: Limit the use of your data.
Opposition: Object to processing, except where another legal basis applies.
Data portability: Receive a copy of your data in a structured, machine-readable format.
No automated decisions: Request not to be subject to automated decision-making or profiling.

Some requests may be denied if data is required to fulfill legal obligations. Complaints can be submitted to the relevant data protection authority.

Accuracy of data

Users are responsible for the accuracy of the data provided. LECEM 2016, S.L. may terminate services if false or incomplete information is provided.

Minors’ data

Services are not intended for minors. Consent from legal guardians is required for users under 14. Users over 14 may provide consent themselves, except where legal assistance is required.

Security measures

LECEM 2016, S.L. applies legally required security measures and additional safeguards to prevent unauthorized access, loss, or misuse. Users should note that no internet security system is completely fail-safe.

External links

Our website may contain links to external sites. LECEM 2016, S.L. is not responsible for their privacy policies.

Cookies

Our website and social media use cookies to optimize and personalize your browsing experience. Cookies do not contain personally identifiable information unless explicitly provided. You can configure your browser to block cookies.

Policy updates

This privacy policy may be updated periodically. We recommend reviewing it regularly.